'Tela azul da morte': usuários relatam problemas para acessar computadores e caixas eletrônicos
Atualização em software da empresa de segurança cibernética CrowdStrike causou pane em sistemas
Agência o Globo
Agência de notícias
Publicado em 19 de julho de 2024 às 08h44.
Última atualização em 19 de julho de 2024 às 08h54.
A empresa de segurança cibernética CrowdStrike passa por uma interrupção de serviços a nível global provocada por uma "atualização defeituosa" de um software da companhia, o CrowdStrike Falcon.De acordo com a organização, o problema já foi identificado e está em processo de reparo.
Apesar disso, o defeito criou uma rede de problemas e atrasos em todo o mundo, com usuários de aparelhos da Microsoft recebendo alertas de "tela azul da morte", um problema relativamente comum, mas alarmante, por indicar erro crítico de sistema. O aviso costuma aparecer quando o Windows detecta um problema grave e precisa reiniciar para evitar danos maiores.
As causas variam de falhas de hardware e problemas de driver a conflitos de software e arquivos corrompidos. Para resolver problemas de BSOD, siga as etapas de solução de problemas, como verificar problemas de hardware, atualizar drivers, executar diagnósticos do sistema e restaurar ou reinstalar o Windows, se necessário.
Mesmo que a Crowdstrike diga que identificou e corrigiu a atualização errônea que está travando dispositivos Windows - aqueles com dispositivos presos no loop ainda precisarão tomar suas próprias medidas.
1 /8(L'aéroport international de Berlin bloqué par une panne technique) 2 /8IT Outage affects businesses and users across the globe(IT Outage Affects Businesses and Users Across The Globe) 3 /8(Captura de tela 2024-07-19 072912) 4 /8This photograph shows screens displaying the logo of "CrowdStrike" cybersecurity technology company in Paris on July 19, 2024, amid massive global IT outage. Airlines, banks, TV channels and other business across the globe were scrambling to deal with one of the biggest IT crashes in recent years on July 19, 2024, caused by an update to an antivirus program. Microsoft said in a technical update on its website that the problems began at 1900 GMT on July 18, affecting users of its Azure cloud platform running cybersecurity software CrowdStrike Falcon. (Photo by Stefano RELLANDINI / AFP)(FRANCE-COMPUTING-CYBERSECURITY-COMPANY-OUTAGE) 5 /8Passengers formed a long queues at Singapore Airport due to major IT outage in Singapore on July 19, 2024. A major outage wrought havoc on computer systems worldwide, grounding flights in the United States, derailing television broadcasts in the UK and impacting telecommunications in Australia. (Photo by Roslan RAHMAN / AFP)(SINGAPORE-AIRPORT-IT-OUTAGE) 6 /8Display screens showing information on flights reflect error messages amid global IT outage at the Indira Gandhi International Airport in New Delhi on July 19, 2024. Five Indian airlines announced disruptions to their booking systems on July 19, matching widespread technical problems reported by flight operators around the world. (Photo by Money SHARMA / AFP)(INDIA-TRANSPORT-AVIATION-IT) 7 /8This photograph shows the Windows malfunction displayed on a screen at the TUI counter due a bug that caused a global IT outage affecting airports, it is currently not possible for most passengers to check in, at the Amsterdam-Schiphol airport, in Schiphol, on July 19, 2024. Amsterdam's Airport Schiphol, one of the busiest airports in Europe was affected by a global IT outage, which also affected Eindhoven airport, the Transavia airline and Dutch hospitals, on July 19, 2024. (Photo by Sem van der Wal / ANP / AFP) / Netherlands OUT(NETHERLANDS-TRANSPORT-AIR-IT) 8 /8Passengers stand in terminal 4 of Adolfo Suarez MadridBarajas Airport in Madrid on July 19, 2024, amid massive global IT outage. Airlines, banks, TV channels and other business across the globe were scrambling to deal with one of the biggest IT crashes in recent years on July 19, 2024, caused by an update to an antivirus program. (Photo by OSCAR DEL POZO / AFP)(SPAIN-AIRLINES-AVIATION-OUTAGE-COMPUTING)
